Refund policy

30 Day return policy on pre-made items please contact us to get any issues resolved.If items are returned to Jillybeez Floral Designs the customer is responsible for all additional shipping and handling. Once an order has been shipped, Jillybeez Floral Designs shall not be held liable for any loss, delays or damages suffered. There are no refunds, exchanges and/or returns once the item(s) have been shipped on custom orders. If any shipped items are subject to any of these challenges (lost, delayed, damaged, etc.) it is the responsibility of the customer to contact the shipping company directly. Please notify  Jillybeez Floral Design immediately if you encounter any of these issues.

Cancellations Wedding Florals: In the event I elect to cancel my event with Jillybeez Floral Designs, I agree that I will submit my request for cancellation in writing. Additionally, I acknowledge that I am requesting custom order floral design work from ,Jillybeez Floral Design and understand that, in the event I choose to cancel my event, I may be subject to cancellation fees for any supplies bought above and beyond the deposit amount. I understand that there are no refunds for cancellations of individual items after final payment is made.  In the event of cancellation, I understand that my non-refundable deposit will be forfeited.