Shipping policy

Shipping and Handling: Shipping and handling will be charged within the final payment invoice. I understand that in shipping there could be minor fixable impact on the fragile flowers due to the need to wrap tightly.  This includes needing to reshape and fluff by hand if necessary. If any flower is damaged beyond repair by simple fluffing and reshaping, I will contact Jillybeez Floral Designs within 48 hours of receipt. If I do not contact them within this time period, I understand I forgo the option of replacement.

Liability: It is the responsibility of the customer to provide accurate shipping information. Jillybeez Floral Designs shall not be held liable if an incorrect address is provided or the customer fails to inform of any address changes and the order encounters a problem such as but not limited to, return to sender, cannot be delivered or delivered to the incorrect address

Insurance: It is the responsibility of the customer to request and pay for any shipping insurance that is requested to be added to your order. The customer must inform staff of the request at least 24 hours prior to the final payment invoice being sent. The customer will then receive a note from staff if your request is available, accepted and will place additional fees in the invoice. 

Rush/Expedited Shipping: Rush and/or expedited shipping and handling can be provided in certain cases, however, it is the customers responsibility to request any rush/expedited order shipping and handling promptly in order for the rush/expedited shipping and handling to be explored for availability. The customer will then receive a note from staff if your request is available, accepted and will place additional fees in the invoice.