Terms of service

Terms: Payments may be made in cash or through our business invoicing online (which includes most major credit cards, as well as PayPal).

Deposit / Final Payment on Wedding florals: I understand that a 50% non-refundable deposit is required to secure your selected event date/order due date, and represents my agreement to the terms of the contract. I understand that if I fail to make payment in full as scheduled, I acknowledge that this agreement is no longer valid and I may be subject to cancellation fees. The final payment invoice will be sent once your order is complete and payment is due within 48 hours after the invoice is sent, with a maximum of 3 calendar days after the order is completed. After the 3 calendar days, a storage fee per day will begin at $25/day. All orders that are being picked up must be picked up within five days of completion. After 5 days, if the order is not picked up, a $25/day storage fee will begin. After 10 calendar days from the final invoice sent, if your final balance has not been paid or your order has not been picked up, your order will be considered abandoned and canceled, without return of non-refundable deposit. After final payment is received, your order will be shipped, local pickup will be available or will be delivered as agreed ahead of time.

Additional purchases (considered either add-ons or may require an additional or new contract)  will be invoiced at the time of order. If additional items are ordered after my final payment, I understand that I am responsible for payment in full prior to delivery. Jillybeez Floral Designs understands that unexpected changes and updates will occur up until my event date/order due date, and will make every conceivable effort to accommodate my circumstance(s). Unfortunately, with last minute changes, Jillybeez Floral Designs cannot guarantee that my same flowers or greenery will be available on orders made after the original request, but will work diligently on my behalf to match my color and style as closely as possible. 

Venues: It is the responsibility of the customer to ensure that Jillybeez Floral Designs LLC staff are allowed to enter the premises and be provided with the time frame, date, any specific rules, and information on any equipment that will or will not be provided (Example: Ladder for arch/pergola piece placements).  Jillybeez Floral Designs LLC staff can coordinate with the venue if requested in cases where additional information is required, however, customer consent and information is required prior to the venue being contacted. If set up and delivery is booked and the venue does not allow for third party set up Jillybeez Floral Designs LLC ), a portion of the fee may be discounted, depending on the location, travel time, and delivery requirements.